Last updated: July 1, 2026
Plain-language summary
This website is for information and scheduling — online estimates and content aren't a binding quote or professional advice, and final pricing is confirmed in writing before work starts. Disputes are resolved by individual arbitration in San Diego County under California law. Use the site lawfully, and call us with any questions.
These Terms & Conditions ("Terms") govern your use of the Progressive Heating & Air website at progressiveairconditioning.com (the "Site") and the services we provide. By using the Site or requesting our services, you agree to these Terms. If you do not agree, please do not use the Site.
Who we are
Progressive Heating & Air is a family-owned HVAC contractor located at 4828 Ronson Ct, San Diego, CA 92111, California State Contractors License #997079, serving San Diego County since 2014.
Our services
We provide residential and commercial heating, air conditioning, ductless, heat pump, and indoor air quality services. Service availability, scheduling, and pricing are confirmed at the time of booking. Work performed at your property is governed by the written service agreement, invoice, or proposal you sign, which controls over these Terms where they conflict.
Estimates & quotes are non-binding
Pricing shown or discussed on the Site, over the phone, or through online tools is an estimate only and is not a binding offer. Final pricing depends on the actual condition of your equipment and property and becomes binding only in a written agreement signed by both parties. Diagnostic and repair fees are disclosed before work begins.
AI & automated content disclaimer
Portions of this Site — including educational articles, the symptom-checker/diagnostic tool, and other interactive features — may be generated or assisted by artificial intelligence with human oversight. This content is illustrative and educational only, may contain inaccuracies, and is not professional advice and not a diagnosis of your specific system. Always have a qualified technician evaluate your equipment before making repair or replacement decisions.
No professional advice
Site content does not constitute engineering, legal, financial, or safety advice. HVAC systems involve electricity, gas, and refrigerants — do not attempt repairs yourself based on Site content.
Acceptable use
You agree not to misuse the Site — including scraping at disruptive volume, submitting false or fraudulent service requests, attempting to breach security, infringing others' rights, or using the Site for unlawful purposes.
Intellectual property
The Site and its content (text, graphics, logos, photos, software) are owned by Progressive Heating & Air or its licensors and protected by law. We grant you a limited, non-exclusive, revocable license to use the Site for personal, non-commercial purposes.
User submissions
If you submit reviews, photos, or other content to us, you grant us a non-exclusive, royalty-free license to use them in connection with our business (e.g., testimonials), and you represent that you have the right to share them.
Third-party services
The Site links to third-party services (financing, review platforms, scheduling tools). We are not responsible for their content, terms, or privacy practices.
Warranties disclaimed (Site)
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Warranties on HVAC equipment and workmanship, where offered, are stated in your written service agreement — not on this Site.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROGRESSIVE HEATING & AIR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE, AND OUR TOTAL LIABILITY ARISING FROM THE SITE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100). This limitation does not apply to liability that cannot be limited under California law, and does not limit remedies under a signed service agreement.
Indemnification
You agree to indemnify and hold Progressive Heating & Air harmless from claims arising out of your misuse of the Site or violation of these Terms.
Dispute resolution — binding arbitration & class-action waiver
Any dispute arising out of these Terms or your use of the Site that cannot be resolved informally will be resolved by final, binding arbitration on an individual basis in San Diego County, California, administered under the rules of a recognized arbitration provider. You and we each waive the right to a jury trial and to participate in a class action. Small-claims-court matters and claims that cannot be arbitrated under law are excluded. You may opt out of this arbitration provision by written notice to us within 30 days of first accepting these Terms.
Governing law
These Terms are governed by the laws of the State of California, and any permitted court proceedings will take place in San Diego County, California.
Changes; severability; entire agreement
We may update these Terms by posting a revised version with a new "Last updated" date. If any provision is found unenforceable, the rest remain in effect. These Terms, together with our Privacy Policy and any signed service agreement, are the entire agreement regarding the Site.
Contact us
Progressive Heating & Air · 4828 Ronson Ct, San Diego, CA 92111 · (858) 529-5050 · [email protected]